Hi, I'm Ram — a designer who turns complex systems into calm, human experiences.

1. Lead UX/UI Designer — Tata Consultancy Services

   Aug 2016 — Present

   India

   • Designed agentic AI-powered dashboards for supply chain, enabling $120K in procurement savings through predictive insights and forward-buy strategies.
   • Led deployment of 150+ applications across manufacturing units — driving RFCs and POCs across supply chain, predictive maintenance, quality control and procurement; delivered multimillion-dollar savings through intelligent automation.
   • Improved UX for Array's solar tracking platform, supporting $2.5M in revenue growth.
   • Led end-to-end UX for UAE MOH mobile app — research, prototyping and usability testing aligned with government standards.
   • Designed agentic AI capabilities in a resume recommender tool — achieved medium-confidence savings of $72K over 30 days.
   • Simplified end-to-end workflows, cutting task completion times by 20% to 70%.
   • Lead a multidisciplinary team of 5 UX and Visual Designers; mentor junior designers.

   Key clients: Citibank, Morgan Stanley, Deutsche Bank, BNY Mellon, Tata Power, Tata Steel

2. UX/UI Designer — EY GBS Private Limited

   Jul 2015 — Jun 2016

   India

   • Translated user and partner feedback into user-friendly applications — conversion rate up from 24% to 49%, adoption doubled.
   • Developed journey maps, site maps, user flows, prototypes and storyboards, enabling 40% faster design approval.
   • Boosted user satisfaction by 40% through creative solutions aligned with client objectives.

   Key clients: AT&T, General Motors, State Street

3. UI Designer — Cognizant Technology Solutions

   Jul 2014 — Jul 2015

   India

   • Designed intuitive graphical interfaces, improving interaction efficiency by 30%.
   • Conducted usability tests for global clients, reducing user errors by 25–30%.
   • Delivered prototypes and wireframes that raised client approval rates by 20%.

   Key clients: Wells Fargo, JPMorgan Chase

4. Visual Designer — EI Design Private Limited

   Dec 2013 — Jun 2014

   India

   • Created e-learning materials that lifted engagement by 20%.
   • Collaborated with SMEs on animations and interactive elements — learning outcomes improved 35%.
   • Reduced design cycle times by 25–30% across multiple e-learning platforms.

   Key clients: BCG, Optum, BlackRock, P&G

5. Visual Designer — C-DAC (Centre for Development of Advanced Computing)

   Apr 2011 — Nov 2013

   India

   • Designed 2D animations for educational content — student engagement up 20%.
   • Developed EduBOSS themes, contributing to 20% adoption growth.
   • Delivered government projects including a national geography map.

   Key clients: EduBOSS (Linux-based OS)

6. Junior Graphic Designer — Laser Words Private Limited

   Feb 2010 — Apr 2011

   India

   • Designed interactive animations for McGraw Hill; produced advertisements, brochures, flyers and online graphics.
   • Developed rough layout designs across art and copy.

   Key clients: McGraw Hill

Additional experience: Technical Support Executive, HCL BPO (Nov 2007 – Jan 2010) · Customer Support Executive, Amtext Systems (Mar 2007 – Aug 2007)